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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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R M

July 26, 2026

5  out of  5
rating by R M
"Darrell is great to work with. Highly personable, efficient, and great at making a complex process feel simple."
We responded:
"Thank you so much for the wonderful review. I'm glad Darrell made everything simple."
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Brianna Aldridge

July 24, 2026

5  out of  5
rating by Brianna Aldridge
"I have used Satefarm for many years now for life insurance and renters insures. I just recently wanted to add car insurance since I was moving and needed stat new poilcy and Agent Darrell helped me start my new policy. It took a few weeks because I was not quite ready but Darrell was very patient, pleasant and made sure to keep checking in with me. He made this a really smooth transition. Thank you Darrell From State Farm! 😄"
We responded:
"Thank you for the wonderful review! We’re so glad Darrell was able to help you get your new car insurance policy set up smoothly, and that the transition felt easy despite the timing. We truly appreciate your loyalty to State Farm and your kind words—Darrell will be happy to hear this! 😄"
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Mary Kate OMeara

July 23, 2026

5  out of  5
rating by Mary Kate OMeara
"Darrell was extremely helpful and professional. He worked hard to get me the best deal. Very happy to be working with this agency."
We responded:
"Thank you for the wonderful review! We’re so glad to hear Darrell was extremely helpful and professional, and that he worked hard to get you the best deal. We truly appreciate your trust in our agency—happy to have you with us!"
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AA Taurus

July 17, 2026

5  out of  5
rating by AA Taurus
"Darrell was very responsive, helped me on my condo and car insurance bundle! The car insurance premium from Statefarm is much lower than my previous insurer!"
We responded:
"Thank you so much for your positive review. I'm so pleased Darrell was able to help you."
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Adrian Thoy

July 16, 2026

5  out of  5
rating by Adrian Thoy
"I worked with Darrell he was awesome I appreciate you all at State Farm !"
We responded:
"Thank you for the great review! We’re so happy to hear you had a positive experience working with Darrell. We truly appreciate your kind words about our State Farm team, and we look forward to helping you again anytime you need us!"
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Kelley Sonnenberg

July 16, 2026

5  out of  5
rating by Kelley Sonnenberg
"I had a wonderful experience with Jake at this State Farm location. He was so easy to work with, prompt, and friendly. He was able to give me 25x the amount of coverage for cheaper than what I was previously paying! I highly recommend Jake!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience with Jake. It’s amazing that he was able to help you get more coverage for less than what you were previously paying—while also being prompt and friendly along the way. We truly appreciate your recommendation and look forward to helping you again in the future!"
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Yu Insoo

July 9, 2026

5  out of  5
rating by Yu Insoo
"I urgently needed a car insurance, and Darrell was very kind, quick, responsive, and thoughtful, and much more. He's a hero for my wife and me."
We responded:
"Hi Yu, thank you so much for the 5-star review! We’re really glad Darrell could help you quickly and provide the thoughtful support you needed with your car insurance. Your kind words mean a lot—we’ll be sure to share them with Darrell. We’re grateful you and your wife are our clients, and we’re here whenever you need anything again. 🚗⭐"
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Yaya and The Kiddos

July 9, 2026

5  out of  5
rating by Yaya and The Kiddos
"Excellent customer service. I"
We responded:
"Hi Yaya! Thank you so much for the 5-star review—we truly appreciate your kind words. We’re thrilled you had an excellent experience with us. We look forward to serving you again soon! 😊⭐"
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Shielah Hornbeck

July 7, 2026

5  out of  5
rating by Shielah Hornbeck
"Darrell was so friendly and very helpful when I called the office to make changes to our policy. I absolutely would recommend this office !"
We responded:
"Thank you so much. We appreciate your positive feedback."
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dani3l

July 2, 2026

5  out of  5
rating by dani3l
"Excellent, 5 stars! A burden gone thanks to Darrell."
We responded:
"Thank you so much for the positive review."
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Earlia Steele

July 1, 2026

5  out of  5
rating by Earlia Steele
"Darrell made everything an easy process for me. And handle everything amazingly. I recommend going to him."
We responded:
"Thank you Earlia. Darrell is great and I'm happy he made everything easy."
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Greg Fallows

June 30, 2026

5  out of  5
rating by Greg Fallows
"Darrell McMiller was excellent to work with. He made very easy to get my insurance."
We responded:
"Awesome. Thank you Greg. I'm glad Darrell was able to help you out."
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Ibrahim Halil Sahin

June 27, 2026

5  out of  5
rating by Ibrahim Halil Sahin
"Darrell was great to help for home and car insurance!"
We responded:
"Thank you Ibrahim. I'm glad to hear Darrell was great help."
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Ethan Voss

June 21, 2026

5  out of  5
rating by Ethan Voss
"Highly recommend working with Jake! Great service at a competitive price."
We responded:
"Thank you Ethan for the positive feedback. Jake is great and I'm happy he was able to help you out with your auto and renter's insurance needs."
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trent paine

June 19, 2026

5  out of  5
rating by trent paine
"darrell was great!"
We responded:
"Thank you so much Trent for the positive review. I'm so pleased Darrel was able to help you out."
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obaida adi

June 12, 2026

5  out of  5
rating by obaida adi
"Darrel did a great job!"
We responded:
"Hey obaida, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon."
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Brenden Gebbink

June 12, 2026

5  out of  5
rating by Brenden Gebbink
"Andy is a great agent! Highly recommend him and his team!"
We responded:
"Thank you for the wonderful review! We truly appreciate your support!"
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Kevin Lambert

June 12, 2026

5  out of  5
rating by Kevin Lambert
"Darrell was fast, professional, and got me a great rate!"
We responded:
"Thanks so much for the 5-star review! We’re thrilled to hear Darrell was fast, professional, and helped you get a great rate. We truly appreciate your business!"
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Gábor Laborczvölgyi

June 9, 2026

5  out of  5
rating by Gábor Laborczvölgyi
"Chris provided beyond exceptional service."
We responded:
"Hi Gábor, Thanks for choosing us and leaving such a great review! We love that you had such a great experience! Thanks for sharing. We look forward to serving you many more times in the future! Hope you visit us again soon!"
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Saad Shahid

May 31, 2026

5  out of  5
rating by Saad Shahid
"Chris is one of the best guys they have, I needed auto insurance and with his help, I got great coverage at very affordable rates. I would recommend Chris anyone looking for any sort of coverage. Professional. Helpful. Prompt."
We responded:
"Thanks for the wonderful review. We’re so happy to hear Chris was able to help you find great auto coverage at an affordable rate—and that you experienced him as professional, helpful, and prompt.

We truly appreciate the recommendation and hope you’ll feel free to reach out anytime you need anything in the future!"
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DC3 Fitness

May 30, 2026

5  out of  5
rating by DC3 Fitness
"I called State Farm a while ago thru the main number and they said an agent would help me later. I’ve since gone with someone else but Chris at this location gave me a rang with a quote and was a good sport about my obnoxious voicemail. Funny guy seems decent. Figured good enough to come on here and tell yall if ur lookin at insurance here u got some decent folk here!"
We responded:
"Hi there! Thanks so much for taking the time to leave this review. We’re glad to hear Chris was able to help you with a quote and made the process a lot easier—especially after that voicemail!

We know you’ve since gone with someone else, but we truly appreciate your kind words. If you ever need anything in the future, don’t hesitate to reach out. Thanks again!"
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Hang Liu

May 27, 2026

5  out of  5
rating by Hang Liu
"Very nice experience! Friendly and Professional!"
We responded:
"Dear Hang, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. See you soon!"
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Jennifer Brezny

May 22, 2026

5  out of  5
rating by Jennifer Brezny
"I contacted State Farm to set up a new policy. I had the pleasure of being connected to Jake who works under Andy. It was such a pleasure working with him. He was prompt attentive and made the process so easy. I didn’t have any long detailed conversations about what this with that I told him what I already had what I needed and within minutes, he had my policy ready, and when I reached out to him a few days later for the payment, he was glad To hear from me and process my payment make sure that I had current insurance data/cards and sent me a link to sign for my insurance policy. It was a true pleasure. Thanks again, Jake for all of your assistance"
We responded:
"Wow! Thank you Jennifer for such wonderful feedback. Jake is great and I'm so pleased he was able to make your experience so easy, efficient and pleasant. We appreciate your business and are hear for you whenever you need us."
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Asrel Bartley

May 13, 2026

5  out of  5
rating by Asrel Bartley
"Darrell was very patient and provided all the information I needed. After shopping around I had no other choose than to call him back he’s very professional."
We responded:
"Hey Asrel, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon."
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hoyter_toyter

May 11, 2026

5  out of  5
rating by hoyter_toyter
"Darrell McMiller was amazingly helpful during my call today. Not only did he answer all my questions, he also helped get me get a better rate by bundling. Extremely satisfied with the level of customer service, it was quick and easy to get the best rates!"
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that Darrell McMiller provided you with such outstanding service during your call. It's great to know he not only answered your insurance questions but also helped you save by bundling your policies. We’re proud to have team members like Darrell who go above and beyond, even assisting with non-insurance related inquiries. Your satisfaction means a lot to us here in Washtenaw County. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!"