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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Haltore Rangarajan

Haltore Rangarajan

April 26, 2025

5  out of  5
rating by Haltore Rangarajan
"Andy's Office of State Farm has been very efficient in timely reminders and quick response. It is a pleasure to have an Insurance Agent closeby and efficient. Darrell McMiller was very helpful yesterday in sending me the new Insurance card for the New Car which I was buying. When I called from the dealership he quickly jumped on it and sent me back the proof of Insurance. Service has been outstanding so far. I want Andy and his team to continue finding the best competitive rate for the loyal customers like me year after year."
We responded:
"Dear Haltore, Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about Andy's Office of State Farm. It's wonderful to hear that our team, especially Darrell McMiller, was able to provide you with timely assistance while you were at the dealership. We pride ourselves on delivering efficient service and being readily available for our local customers. Your loyalty means the world to us, and we are committed to continuing to find you the best competitive rates year after year. If you ever need anything else, please don’t hesitate to reach out! Best regards, Andy and the Team at State Farm"
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Nabeelo Kholy

April 16, 2025

5  out of  5
rating by Nabeelo Kholy
"Agent customer service was very helpful and professional, I contacted with Darrell he was very nice and willing to help. I highly recommend…"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear Darrell provided you with helpful and professional service. Your recommendation means a lot to us, and we're glad to know that we could assist you effectively. If you need anything in the future, please don't hesitate to reach out. Have a great day!"
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Kyiah Robertson

April 11, 2025

5  out of  5
rating by Kyiah Robertson
"I was pleased with the service they provided me with and low rates Thank you for helping me"
We responded:
"Thank you so much for your wonderful review. Kyiah! We're thrilled to hear that you were pleased with our service and found our rates to be competitive l. Your satisfaction is our top priority, and we appreciate your kind words. If you any further assistance in the future, don't hesitate to reach out. Thanks for choosing us!"
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hoyter_toyter

March 25, 2025

5  out of  5
rating by hoyter_toyter
"Darrell McMiller was amazingly helpful during my call today. Not only did he answer all my questions, he also helped get me get a better rate by bundling. I even had some non insurance related auto questions that he was able to assist with. Amazing customer service!!"
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that Darrell McMiller provided you with such outstanding service during your call. It's great to know he not only answered your insurance questions but also helped you save by bundling your policies. We’re proud to have team members like Darrell who go above and beyond, even assisting with non-insurance related inquiries. Your satisfaction means a lot to us here in Washtenaw County. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!"
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Lindsay Garinger

March 25, 2025

5  out of  5
rating by Lindsay Garinger
"Darrell from this office has been wonderful. I had pushed off submitting my insurance proof and once I did he was able to adjust my payment amount. I inquired about home insurance to bundle because my allstate policy was increasing. He was on top of it and professional and kind through each step. I ended up switching my home to State Farm and I am very satisfied with the affordable price and the professional care I received. Thanks Darrell!"
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear about your positive experience with Darrell at our Ypsilanti office. It's wonderful that he was able to assist you with your insurance needs and help you find a more affordable solution. We pride ourselves on providing professional and caring service, and we're glad to know that Darrell exemplified that during your interactions. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new State Farm policy!"
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W Brown

March 14, 2025

5  out of  5
rating by W Brown
"Christopher Ostrowski, Account Representative, was very informative & helped me greatly. He did a wonderful job!"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Christopher Ostrowski, our dedicated Account Representative, provided you with such informative and helpful service. At our Ypsilanti location, we strive to ensure our customers receive the best support and guidance. We appreciate your kind words and look forward to assisting you again in the future! If you're in the Ypsilanti area and need any assistance, don't hesitate to reach out! 🌟 #Ypsilanti #CustomerService #FiveStarReview"
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Hive Cummings

March 12, 2025

5  out of  5
rating by Hive Cummings
"Chris was really helpful and made everything easy. :) THANKS FOR LAUGHING AT MY LIFE INSURANCE JOKES I AM POOR FLOAT ME DOWN THE RIVER GIVE EVERYTHING TOMY SISTER."
We responded:
"Thank you so much for your review! 🌟 We're thrilled to hear that Chris made everything a breeze for you! Life insurance can be serious business, but we love a good laugh! 😂 If you ever need a life jacket while floating down the river, we’ve got you covered (or at least Chris will)! And don't worry, your sister will get her fair share! 😉 Thanks for choosing us in Washtenaw County! 🎉"
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Kaiden

March 10, 2025

5  out of  5
rating by Kaiden
"Chris was a great help. He got me a great deal. And I’m glad he will be my go to person. I highly recommend!"
We responded:
"Thanks so much Kaiden. I'm glad Chris was able to get you a great deal on your Auto insurance."
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Evelyn Hernandez-Jordan

March 6, 2025

5  out of  5
rating by Evelyn Hernandez-Jordan
"Christopher Ostrowski was great to work with. He was informative, kind, and quick. He answered any questions I had, and responded to my emails in a timely manner. I'd recommend working with him 100%."
We responded:
"Thanks so much Evelyn. I'm so happy Chris was so great for you and able to help you out with your insurance needs."
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Mashael Abdulrab

February 3, 2025

5  out of  5
rating by Mashael Abdulrab
"It was a pleasure to get help from Andy. He was so great and patient with me. And I got all the answers I needed. Thank you so much!"
We responded:
"Thanks so much Mashael. I really appreciate the positive feedback."
Profile photo of Madie Czajka

Madie Czajka

January 31, 2025

5  out of  5
rating by Madie Czajka
"Chris Ostrowski was super helpful and did his best to get me highest value coverage :)"
We responded:
"Thansk so much Madie. I'm so glad Chris could help you out with your auto insurance. We really also appreciate the wonderful feedback."
Profile photo of Marwan Abdullah

Marwan Abdullah

January 29, 2025

5  out of  5
rating by Marwan Abdullah
"I had a fantastic experience working with Christopher for my car insurance needs. He was knowledgeable, professional, and took the time to explain all my options clearly. He made the process smooth and stress-free, ensuring I got the best coverage at a great rate. His attention to detail and customer service were top-notch! I highly recommend Christopher to anyone looking for reliable and trustworthy insurance assistance."
We responded:
"Thanks so much Marwan. We really appreciate the positive feedback."
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Damian Xavier

December 12, 2024

5  out of  5
rating by Damian Xavier
"I can't thank Andy Stewart enough for his help after I wrecked my car. He made the whole process so much easier during a stressful time. Andy not only walked me through my options step by step, but he also found ways to save me money on my policy. His professionalism and genuine care really stood out. If you’re looking for someone who goes above and beyond, Andy is your guy"
We responded:
"Thank you much for the kind words. I really appreciate it and we Want to be here when you need us."
Profile photo of Chris Turner

Chris Turner

December 12, 2024

5  out of  5
rating by Chris Turner
"While large companies tend to make you feel like a number with Andy you don’t. I’ve personally worked with Andy and know plenty of his clients and they truly love his personal touch and experience with handling every process of insurance world."
We responded:
"Thanks so much chris. We appreciate your positive feedback."
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Thomas Lee

December 6, 2024

5  out of  5
rating by Thomas Lee
"He is a very positive, helpful, and caring. I really appreciate his help."
We responded:
"Thank you Thomas. We're glad to know you're satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we're here to help."
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Madison Williams

December 5, 2024

5  out of  5
rating by Madison Williams
"A new customer to State Farm. I have just bought a new car and have been looking to change insurance company’s. Christopher helped me big time, feeling comfortable to ask him questions and going above and beyond to get me settled in. Definitely happy with my first experience!"
We responded:
"Awesome. Thank you so much Madison. Christopher is the man and your experience is what we strive for everytime."
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Mason Musgrove

November 19, 2024

5  out of  5
rating by Mason Musgrove
"GO TO MY GUY CHRIS!!! I was with a competitor and now getting BETTER coverage at a CHEAPER rate! Chris went above and beyond to make my plan work and to get me what I need. A great communicator and a great man of service! If you are looking for auto, life, or renters insurance, GO TO CHRIS!"
We responded:
"Dang!!! Thank you Mason for the amazing review. Chris is the man and I'm happy he was able to help you with all you insurance needs."
Profile photo of Jacob Phillips

Jacob Phillips

November 18, 2024

5  out of  5
rating by Jacob Phillips
"Quick. Available. Patient. This team does great work in an efficient manner. The time between meet/greet and signing with a plan that fit my wife and I was 3 business days. Could have been quicker if we were not waiting for an external detail. I look forward to my partnership with the Andy Stewart state farm team. Molly was the agent that helped me - Fantastic."
We responded:
"Thank you Jacob! We're happy your experience was a positive one. We strive to develop a personal relationship with each of our customers and to cater to each person's individual needs. You are not a just a number, but part of our family. "
Profile photo of Jonathen Conaway

Jonathen Conaway

November 18, 2024

5  out of  5
rating by Jonathen Conaway
"Andy and the entire staff give excellent customer service and make insurance decisions painless and simple!"
We responded:
"Thanks Johnathen. Ibreally appreciate your feedback."
Profile photo of Cam Schnitzer

Cam Schnitzer

November 11, 2024

5  out of  5
rating by Cam Schnitzer
"Did a fantastic job"
We responded:
"Thank you Cam. We are always striving to do a Fantastic Job."
Profile photo of Bret Schnitzer

Bret Schnitzer

November 11, 2024

5  out of  5
rating by Bret Schnitzer
"Chris is very knowledgable, personable and helpful. Highly rated!"
We responded:
"Thanks Bret. Chris is one of our best and I'm glad he was able to help you with home and auto needs."
Profile photo of Taleesha Williams

Taleesha Williams

October 25, 2024

5  out of  5
rating by Taleesha Williams
"Chris Ostrowski!!! 10/10 service was efficient, prompt, and budget friendly. Highly recommend. Thank you so much!!!!"
We responded:
"Thank you so much. We really appreciate the positive feedback and I am so happy Cbris was able to help you out with your auto insurance."
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claire cirocco

October 17, 2024

5  out of  5
rating by claire cirocco
"Nidhal helped me find an affordable car insurance policy and I am so thankful!"
We responded:
"Thank you Claire. I'm so happy Nidhal was able to help you out with your auto insurance."
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Maya Brown

September 26, 2024

5  out of  5
rating by Maya Brown
"Such great service at Andy’s office. Thank you!"
We responded:
"Thank you Maya. We really appreciate that."
Profile photo of Lorenda Hernandez

Lorenda Hernandez

September 13, 2024

5  out of  5
rating by Lorenda Hernandez
"I lost my home owners insurance and was kinda frantically looking for new coverage.I had the pleasure of finding Nidhal, she was the first person I talked to and I’m glad to say the only one I had to call. She was wonderful. Very understanding, and assured me she would find me something. Sure enough! I reached out to her on a Friday morning, and she had me covered by that evening. I would recommend anyone looking for insurance to contact her."
We responded:
"I'm sobglad Nidhal was able to help. Thank you so much for the kind review."